Whistleblower: a channel for reporting suspected misconduct.

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Whistleblower System

Report safely. Your identity is protected.

This channel is open to employees, partners, customers, and the public who know of or suspect misconduct within PT Bangun Tirta Medan. Every report is handled confidentially, objectively, and without retaliation against good-faith reporters.

Anonymous option Restricted data Status tracking
01 / About this channel

One channel, three guarantees.

A report is not automatically an allegation. The team verifies, reviews, and follows up in line with the applicable procedure.

Confidential

The report and the reporter's identity are accessible only to the authorised handling team. Data is not shared with the party being reported.

Protected

Good-faith reporters are protected from retaliation, intimidation, or other detrimental treatment. Identity can be kept fully anonymous.

Followed up

Every report is recorded, verified, and reviewed. You can track progress with the reference number and PIN issued after submission.

02 / How it works

From report to action.

The process is kept simple so you can report without hesitation and the team can act promptly.

  1. Submit a report

    Complete the form below. Include the chronology, location, parties involved, and any evidence.

  2. Receive a reference

    The system issues a reference number and PIN. Keep both to check the status.

  3. Verification & review

    The authorised team checks completeness, gathers material, and reviews the report objectively.

  4. Follow-up

    The status is updated as the case progresses. Action follows company rules and applicable regulations.

Types of suspected misconduct you can report

  • Corruption, bribery, and gratuities
  • Fraud and abuse of authority
  • Conflicts of interest
  • Harassment or discrimination
  • OHS and operational safety violations
  • Environmental pollution
  • Manipulation of data or reports
  • Other breaches of the code of ethics
03 / Report form

Send us your report.

Please provide clear information. You may choose anonymous mode if you prefer not to disclose your identity.

Report form

Fields marked * are required. A report must at least include a title and a description of the incident.

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PDF, JPG, PNG, WEBP, or DOCX. Files are stored only for reviewing the report.

Check report status

Enter the reference number and PIN you received when submitting the report.

04 / Frequently asked

Questions we often receive.

01Can I report without giving my name?

Yes. Turn on Submit anonymously in the form. Your name, email, and phone are not sent to the server. However, anonymous reports can be harder to verify because the team cannot ask for clarification.

02Is my identity safe?

Reports and identities are accessible only to the authorised whistleblower team. Data is not given to the party being reported. Admin access is password-protected and sessions expire automatically.

03What evidence should I attach?

Relevant documents, screenshots, photos, or notes. Supported formats are PDF, JPG, PNG, WEBP, and DOCX up to 8 MB. Do not send other people's personal data that is not needed for the review.

04How long does follow-up take?

Each report is first verified to assess completeness and priority. Handling time depends on the complexity of the report. The status on the tracking page is updated as the case progresses.

05What if I lose my PIN?

The PIN is shown only once when the report is submitted and cannot be recovered through the site. Keep the reference number and PIN safe as soon as you receive them. If lost, submit a new report referring to the previous reference number.